Change is inevitable, lost knowledge & momentum don't need to be
Handover: the key to knowledge transfer & business continuity
Workplace transitions are at an all-time high.
Yet, most organizations are still dropping the ball on handovers — losing critical knowledge and revenue, slowing productivity and onboarding, and increasing project overruns and IP risk.
Handover provides efficient, guided knowledge transfers for any role or industry, ensuring continuity without disruption.
Enterprise-Grade Security & Compliance
Your critical knowledge is secured with bank-level encryption and security aligned with global standards and best practices.

SOC 2
External audits verify our commitment to the highest security standards for data protection, processing integrity, and confidentiality

ISO 27001
(in audit)Certified information security management system (ISMS) ensuring a systematic approach to managing sensitive company information
GDPR
Compliance with global data protection regulations giving you confidence that data is handled with care and legal compliance
FAQs
Handover is the fastest and easiest way to capture and transfer job-specific knowledge. By combining video and AI, we streamline the process so key insights, processes, and responsibilities are effortlessly documented and shared.
Many organizations lack a formal knowledge transfer process, and those that do often rely on last minute “knowledge dump” documents, resulting in incomplete and inconsistent transfers. Handover provides a smooth, structured process that saves time, improves accuracy and consistency, and ensures a more comprehensive transfer of knowledge.
Handover prevents knowledge loss, ensures continuity, and keeps teams productive whether someone is going on leave, changing roles, moving on, or retiring.
Role-Specific Handovers for Every Industry
Handover is essential for anyone wanting to avoid the dreaded “reinventing the wheel” moment.
- Employees, managers, freelancers, and consultants - if your work impacts others, a handover makes life easier for everyone.
- Teams that rely on smooth transitions between projects, roles, or responsibilities.
- Organizations in every industry, from startups to Fortune 500s, nonprofits to global enterprises. Handover is being widely used in professional services such as law, consulting, and finance. Additionally, industries like healthcare, engineering, and other technical fields, where complex handovers require visual documentation, benefit from Handover’s video and screen-sharing features, capturing intricate processes and ensuring smooth transitions.
Planned and Proactive Knowledge Capture
Handover is ideal for planned absences, such as retirement and parental leave, as well as for capturing knowledge in regular workflows, like quarterly reviews. This helps avoid business disruptions and costs tied to unplanned departures, ensuring continuity without the scramble.
In collaboration with Operations, HR, and Go-To-Market experts, we've designed the simplest and smartest way to transfer knowledge:
- Guide: Smart, role-specific prompts guide users to capture tasks, context, decisions, and know-how in a structured knowledge transfer. Customize templates or integrate work tools (such as task management systems) to add further context.
- Capture: Up to 10x more efficient than typing. Video and screen-sharing add context, visuals, and human depth that text alone can’t match. Handover makes it easy for users of all ages and technical backgrounds to document everything without tedious typing – just natural, easy capture of all that knowledge.
- Generate: Here's where the magic happens. Handover's AI converts these videos into clear, engaging, and visually appealing digital handover notes with just one click. These notes comprehensively cover your role, responsibilities, key contacts, outstanding items, processes, risks, and helpful tips. You can edit and update them anytime for accuracy and completeness.
At best, you're asked for last-minute “knowledge dump” handover notes, and you're left staring at a blank Word document. It's a frustrating, time-consuming task prone to inconsistencies, knowledge gaps, and recency bias.
Handover changes the game by combining AI, video, and smart integrations:
- No blank page syndrome – Our guided process helps you cover everything effortlessly.
- Much faster than writing – Just talk through your work. Handover does the rest
- Way more useful – Video adds clarity, nuance, and context that static docs lack.
- Easier to update & share – No more outdated, forgotten handover notes buried in shared drives.
Your team will thank you for it.
Traditionally, completing a full handover could take anywhere from one to several days, depending on the position's complexity. With Handover's Guide-Capture-Generate process described above, users can now create comprehensive, beautifully-presented handovers in just 30-60 minutes. No scrambling at the last minute or frantically answering follow-up emails post-departure.
Completed handovers are stored in a secure, shareable workspace on Handover's platform. This ensures easy access for teams while maintaining control over sensitive information.
Handover isn't just for offboarding - it's a powerful tool for onboarding too. Instead of new hires spending weeks trying to piece together key information, they get instant access to structured, role-specific knowledge captured by their predecessors. This dramatically shortens ramp-up time, reduces repetitive questions, and gets new employees productive faster.
Handover offers a monthly subscription model with several tiers, each designed to be a fraction of the Cost of Inaction (COI) compared to the productivity losses from incomplete or missing handovers.
Our tiers are tailored to fit organizations of all sizes – from small family-owned businesses to large multinational corporations.
Plans are month-to-month by default, allowing you to confidently test the platform without long-term commitment (However we do offer a 20% discount for annual plans).
Getting set up and using the platform is swift and easy, removing any barriers to getting started and quickly assessing if Handover can help your organization.
For pricing, and to see Handover in action, please reach out to the Handover team.
Statistics show that approximately 20% of employees change roles each year. In a company of 100 people, that averages just under two departures every month! Handovers happen more frequently than you might think, and we often hear feedback like, “I wish we'd had this in place last month!”
Once a key person leaves, that institutional knowledge can be lost forever. That’s why organizations aren’t just waiting for the unexpected, they’re setting themselves up to avoid last-minute scrambles and costly business disruptions.
Some think of Handover as insurance – but for knowledge. They join Handover to prepare for anticipated absences (e.g. parental leave, retirement), or inevitable attrition.
However, the ultimate way to future-proof your organization is by having your team proactively capture updates and know-how during regular workflows, such as monthly check-ins, quarterly reviews, or even annual planning. This helps avoid the major disruptions and costs tied to unplanned departures, but it also builds a structured, dynamic, and searchable knowledge base on Handover!
Data security and privacy are fundamental to our platform. We employ multi-layered, enterprise-grade security controls to ensure the confidentiality, integrity, and availability of customer data across all layers of the system.
All data is encrypted both in transit and at rest, following industry best practices to safeguard sensitive information from unauthorized access.
Handover AI adheres to industry-leading security frameworks, including SOC 2 (report available upon request) and ISO 27001 (currently undergoing certification audit). These frameworks reflect our commitment to maintaining the highest standards of security, risk management, and operational excellence. A detailed overview of our security practices is available upon request.
Access to handover data is managed through granular, role-based access controls (RBAC). Users can only view or modify information for which they have been explicitly authorized.
For enterprise customers, Handover AI supports Single Sign-On (SSO), enabling seamless integration with your organization’s identity and access management (IAM) system.
If you're leaving a role:
- You leave on a high note - no messy loose ends, no last-minute fire drills.
- You protect your personal brand as a professional who cares about knowledge-sharing.
- Bonus: Your detailed role summary doubles as an easy way to update your LinkedIn or CV
If you're a manager, supervisor, operations leader, Chief of Staff, etc:
- Replacing someone without a proper handover causes momentum and onboarding slowdowns, leading to lost productivity and revenue.
- Poor handovers cost companies $8,000 - $16,000 per $100,000 employee in lost productivity.
- Handover ensures smooth transitions, so your team isn’t left scrambling to reinvent the wheel when someone on your team unexpectedly departs or changes roles.
If you're in HR:
- Handover is quickly becoming the gold standard for employee offboarding.
- Integrated with HRIS platforms, it offers a “set-and-forget” model that automatically activates when an employee exits.
- Studies show that effective onboarding boosts retention by 82%.
- Handover ensures critical role knowledge is captured before an employee leaves – not lost forever.
Handover was founded in 2023 by a team of tech innovators with deep global experience designing software for Fortune 100 companies. With backgrounds spanning Silicon Valley startups to leadership roles at Goldman Sachs, Baker McKenzie, British Aerospace, and Westpac, we’ve seen firsthand how much knowledge gets lost when key people take leave or move on. With a surge in retirements and the nature of work evolving faster than ever, there’s never been a more important time to solve this problem.
More questions? Email us